Essential Email Information

Table of Contents

Email Client Instructions

Email Client Instructions #

This is client agnostic setup information for setting up an email while hosted with us.

Most email clients will automatically detect the correct information for the server details. If they do not, you may manually setup the mail server info by using the following information.

Username for the email servers is always your full email address!
- ex. username@domain.tld
Take care to use your actual username, and not one of your alias addresses.
Password is of course your password, this would also be your control panel password.
IMAP / SMTP / POP3 server address is always
- mail.yourdomain.com
Server Ports
- In general the mail client will suggest / autodetect sane defaults, but if you are having an issue, here is a list of the ports for each service you should try in order of preference.
IMAP – 993 , 143
POP3 – 995 , 110
SMTP – 587 , 465 , 25

Email server terminology quick lesson.

IMAP / POP3 is the server type used for receiving your mail.

With IMAP, the message does not remain on the local device, such as a computer, it remains on the server. You device will maintain a cache of usually 30-60 days worth of messages on the local device.

Using IMAP means that multiple devices (phone/pc) will always see the exact same messages. If you delete a message from one device, the other device will also no longer see that message either.

With POP3 mail, mail clients will connect and attempt to download the entirety of the mail to the local device (computer or mobile), it is then usually removed from the server. (There is also an option to leave the mail on the server as well in most clients.) Each device in a POP3 configuration will have its own copy of mail messages that can be sorted and deleted independently from each device.

SMTP is the sending / outgoing mail server.